
The quickest and most secure way to order is online. With our Verisign secure server and ECI payment processing, we protect your information by encrypting your order from the time you enter it, through the time we fill the order, and thereafter. No one, including our own staff, is able to view your credit card number because it is electronically encrypted immediately upon your order submission. Your credit card information is secure. Please read our Privacy Policy for more information.
All product pages and listings contain an "add to cart" button where you may add or remove products at any time while shopping, prior to the Checkout process. When you are ready to purchase, you may click the "Checkout" button, which takes you to our secure site where you will enter only the information we need to process your order, including your name, shipping address, and payment information. We accept Mastercard, Visa, Discover and PayPal.
If you have a discount code, you may apply it by entering it in the designated space at Checkout. Your order will be discounted accordingly.
Shipping costs and sales tax, if any, are calculated at Checkout. Sales tax is added only to non-apparel orders shipped to New Jersey. You may view your total costs during Checkout before submitting payment. You will not be charged unless you verify all your information and click "Submit" to process your order.
To ask any questions about your order or our products:
- Email us at info@thefitwoman.com
- Call 973-783-9222
- Click "Live Support Online" (button on top of right sidebar) to chat with a customer service representative or leave a message
Shipping costs within the U.S. and Puerto Rico, if any, are calculated at Checkout. You may view your total costs with shipping, if any, before submitting payment for your order. You are not charged unless you verify your information and click "Submit" to process your order. Please note that weighted products with No Shipping Charges advertised are applicable in the continental United States only. It does not apply to Alaska, Hawaii or Puerto Rico.
Most domestic shipments are by ground service, and will arrive within 7 business days. For international shipments to Canada, Mexico, Europe, Asia or Israel, please contact us for a quote by:
- Emailing us at info@thefitwoman.com
- Calling 973-783-9222
- Clicking "Live Support Online" (button on top of right sidebar) to chat with a customer service representative or leave a message
Your satisfaction is important to us. If for any reason you are unsatisfied with your purchase after receiving it, you may return it subject to the conditions outlined below:
ˇ You must call us at 1.973.783.9222 to obtain approval and an address to return your purhcase. Any returns received without approval may be subject to a 25% or greater restocking fee.
ˇ A request for return approval must be made immediately, and the merchandise returned in our possession in new and re-saleable condition with original packaging within 30 days after purchase date.
ˇ Unless the return is a result of our error, shipping, handling and credit card processing fees are nonrefundable. For products that have no shipping charges, a restocking fee will be calculated approximating the cost of shipping and handling. You are also responsible for the costs of return shipment. For your own protection, you should insure any packages returned and require delivery upon signature by recipient.
ˇ Under no circumstances will items that you have used or "tried out" be accepted for returns, including gloves, belts, straps, apparel, mats, flooring and other items.
ˇ We will credit your account after receipt of the returned merchandise. We reserve the right to inspect all returned products and reduce the credit if the product is returned damaged, altered or incomplete.
No returns are issued on sales marked as, "final".
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